Robert Half International Customer Service in Everett, Washington
Description Sharpen your skills as a Customer Representative in a growing industry through this opportunity at OfficeTeam. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. How you will make an impact - Manage the fielding and sending of important written business correspondence - You will likely support business development and client referral goals by actively cross-selling and referring customers - Manage and place incoming telephone calls - Provide accurate, friendly customer service in a timely fashion Requirements - success driven attitude and an engaging businesslike approach - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Excellent customer service and office administrative skills - Ability to interact effectively with internal and external partners and clients/customers - Proven knowledge of pricing - Deep understanding of customer service - Switchboard phone (more than 31 lines) experience - Microsoft Excel experience - Order entry experience - Well-founded grasp of Microsoft Word - No stranger to performing extensive research to resolve complex customer inquiries - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Strong communication skills, both verbally and in writing If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.