Robert Half Desktop Support in FAIRVIEW PARK, Ohio
Description Robert Half is seeking a skilled Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an easy-to-understand and concise format for a company in the Insurance field. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is permanent in nature and is based in the Fairview Park, Ohio, area.
How you will make an impact
Offer computer desktop support in accordance with established policies and procedures
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
Solve computer problems, and implement appropriate action/solutions
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Arrange hardware repairs with the appropriate vendors
Be in contact regularly and effectively with ticket submitters Requirements - Desktop support or related experience
Ability to write reports, business correspondence, user instructions, and procedure manuals
Solid understanding of MS Windows 10
Computer Imaging experience preferred
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.