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Robert Half Customer Service Representative in Falls Church, Virginia


Robert Half is seeking a Customer Service Representative in Falls Church, VA. The Customer Service Representative will be responsible for providing excellent customer service by handling customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative role requires effective communication skills, a positive attitude, and a commitment to ensuring customer satisfaction.

** Great for recent college graduates to apply to! Lots of room for growth.


  • Respond to customer inquiries via phone, email, live chat, and social media.

  • Provide accurate information about products, services, and policies.

  • Assist customers in placing orders, making payments, and tracking shipments.

  • Handle and resolve customer complaints in a courteous and timely manner.

  • Escalate complex issues to senior staff or the appropriate department.

  • Follow up with customers to ensure their issues are resolved and they are satisfied with the service.


  • Prior experience working within customer service.

  • Great personality and great clear communication skills.

  • Excellent verbal and written communication skills.

  • Strong problem-solving and conflict-resolution abilities.

  • Proficient in using customer service software, CRM systems, and Microsoft Office Suite.

  • Ability to multitask, prioritize, and manage time effectively.

  • Positive attitude and a strong commitment to customer satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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