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Robert Half Customer Service Representative in Fayetteville, North Carolina

Description We're Seeking a Customer Service Representative!

Robert Half is trying to fill a position for an articulate, highly-skilled Customer Service Representative in the growing Healthcare, Hospitals, Social Assistance industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Fayetteville, North Carolina and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!

Your responsibilities

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Receive and place telephone calls

  • Receive and send written business correspondence Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Excellent oral and written communication skills

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Experience performing extensive research to resolve complex customer inquiries

  • Ability to interact effectively with internal and external partners and clients/customers

  • Strong customer service and office administrative skills

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Foundational knowledge in calendar managements and scheduling appointments

  • Microsoft Excel experience desired

  • Customer service experience highly desired

  • Command of Microsoft Word

  • Deep understanding of MS Outlook

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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