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Robert Half International Customer Service Representative in FEASTERVILLE TREVOSE, Pennsylvania

Description Are you looking for work via OfficeTeam? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. If you're looking for a long-term temporary-to-full-time engagement, and can work in Feasterville Trevose, Pennsylvania, this could be the Customer Service Representative position for you!

Your responsibilities

  • Offer friendly, accurate customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Handle incoming telephone calls Requirements - Ability to simplify complex problems and build solutions

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Customer service and office administrative skills

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Proficiency with Microsoft Office applications

  • Strong communication skills and able to receive criticism well

  • 3+ years of past relevant experience

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Knowledge of data entry

  • Solid understanding of customer service

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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