Robert Half Customer Service Representative in Federal Way, Washington
Description Customer Service Representative Openings!
Robert Half has a need for a highly-skilled, articulate Customer Representative to join the growing workforce in the Healthcare, Hospitals, Social Assistance industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This short-term contract / temporary Customer Service Representative position in Federal Way, Washington could be perfect for you!
What you get to do every single day
Retrieve and oversee the sending of written business communications
You will likely support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion Requirements - Advanced Microsoft Office skills
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Basic knowledge in computer software programs and office equipment
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Demonstrated experience performing extensive research to resolve complex customer inquiries
Inbound Call Center experience
Experience with payroll
Foundational knowledge in customer service
Call Center Customer Service experience
Human Resources (HR) Administration experience required
Strong customer service and office administrative skills
Ability to communicate verbally and in writing effectively throughout all levels of the company
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Enthusiastic attitude and an engaging businesslike approach
Critical thinking, problem solving, ability to work independently
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.