Job Information
Robert Half Customer Service Representative in Fishers, Indiana
Description
We are looking for a dedicated and personable Customer Service Representative to join our team on a contract-to-hire basis. An ideal candidate will be comfortable addressing customer inquiries, resolving issues and maintaining customer satisfaction.
Responsibilities:
Handle and resolve customer inquiries professionally over the phone and via email.
Keep customer satisfaction at the core of every decision and behavior.
Process orders and transactions accurately.
Direct unresolved issues to the next level of support personnel.
Document customer interactions, including details of inquiries, complaints, or comments.
Requirements
Qualifications:
High school diploma or equivalent; higher degree in a related field preferred.
Proven customer support experience or experience as a client service representative
Console operations knowledge.
Strong phone contact handling skills and active listening.
This is a contract-to-hire opportunity. At the end of the contract period, exceptional performers may be offered a full-time position according to business needs.
Robert Half is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .