Robert Half International NOC Technician in Fitchburg, Wisconsin
Robert Half Technology is recruiting for a NOC Technician for a long term contract with intentions to hire when headcount is added. The NOC Technician will be working 3rd shift on a 2:2:3 rotation (work 2 days, off 2 days, work 3 days, off 2 days, etc) and reporting to the NOC Supervisor. A typical day for a NOC Tech is troubleshooting, responding, and documenting any issues with external customers networks. You will also escalate any tickets and provide follow up to customers on service level agreements. This is a fast paced environment that is great for those who like to problem solve, great customer service skills, and looking to break into the Network / Security field.
If you are interested, please send resume to email@example.com
Degree in Computer Science or Associates degree in a computer-related field plus one year of experience in a relevant technical role.
Capable of resolving critical issues in a time sensitive manner cognizant of requisite service levels.
History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines.
Critical attention to detail and solid creative problem solving skills.
Ability to perform intermediate root cause analysis.
Strong organizational analytical and problem solving skills.
Customer Service focused and a high level of professionalism.
Ability to consistently follow policies and procedures.
Strong communication and documentation skills.
Excellence verbal and written communication skills with the ability to effectively interact with all coworkers and stakeholders in including senior leadership.
Ability to prioritize work and handle multiple tasks simultaneously in a fast paced diverse and growth-oriented environment.
Must know when to ask for assistance. Must be approachable teachable a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment.
Must have good time management skills and be able to meet rigid and urgent assignment schedules.
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $17.00 - $22.00 / Hourly
Location: Fitchburg, WI
Date Posted: January 11, 2021
Employment Type: Temporary
Job Reference: 04620-0011648089
Staffing Area: Technology u0026 IT