Robert Half Corporation Jobs

Job Information

Robert Half International Help Desk Analyst I in Folsom, California

Description Robert Half is hiring a Help Desk Analyst to support local and field users at a rapidly expanding company in the Professional Services industry. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Folsom, California area and is a long-term contract / temporary opportunity.

Your responsibilities

  • Answer and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Diagnose recurring technical issues and implement solutions to address the root of the problems

  • Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues Requirements - Good understanding of IT support ticketing systems

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

  • Microsoft Office 365 experience

  • Familiarity with basic networking concepts

  • Experience in user administration and bug fixing in a client server environment

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

DirectEmployers