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Robert Half IT Regional Support Technician in Folsom, California

Description Robert Half has a Desktop Support Technician role open that you might be interested in, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. This Desktop Support Analyst role is short-term contract / temporary in nature and is based in the Folsom, California, area.

Your responsibilities in this role

  • Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Offer computer desktop support in accordance with established policies and procedures

  • hardware repairs with the appropriate vendors

  • Solve computer problems, and implement appropriate action/solutions

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Be in contact regularly and effectively with ticket submitters Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

  • Desktop support or related experience

  • Facility experience highly valued

  • Previous experience working with Websites

  • About Time experience highly preferred

  • Background working with Workstation Support

  • Comprehension of Networking

  • General familiarity with Email Correspondence

  • Strong familiarity with planning

  • Good understanding of Troubleshoot

  • Microsoft experience preferred

  • Demonstrated knowledge of scheduling

  • Operating System experience highly desired

  • Warehouse management experience preferred

  • Foundational knowledge in Servers

  • Earlier work involving security

  • Adeptness in IT Operations

  • Scanning Documents experience desired

  • Prior experience with Active Directory

  • Knowledge of Best Practices

  • Command of reporting

  • Practical knowledge of supervising

  • Comprehensive knowledge of customer service

  • Compliance experience highly desired

  • Hands-on experience with Communication Skills

  • Strong familiarity with Printing

  • Experience with travel Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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