Robert Half Help Desk Analyst I in Fort Lauderdale, Florida
Description To be considered for a job at a rapidly expanding company in the Hi Tech Engineering industry, apply for Robert Half's Help Desk Analyst role, which will be responsible for supporting local and field users. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Fort Lauderdale, Florida area and is a long-term contract / temporary opportunity.
Provide service on technical help tickets submitted via phone, email, and walk-ups
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Diagnose recurring technical issues and implement solutions to address the root of the problems
Independently investigate and implement solutions to technical issues Requirements - Familiarity with basic networking concepts
IT support ticketing system experience desired
Strong problem solving and analytical skills
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Experience in user administration and bug fixing in a client server environment
Desktop Imaging experience desired
Expertise in Desktop Support
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.