Robert Half International Help Desk Analyst I in Fort Lauderdale, Florida
Robert Half Technology is actively looking for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Fort Lauderdale, Florida area and is a long-term temporary-to-full-time opportunity.
How you will make an impact
Resolve technical help tickets submitted via phone, email, and walk-ups
Identify recurring technical issues and propose solutions to address the root of the problems
Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
IT support ticketing system experience desired
Background in user administration and bug fixing in a client server environment
Background in installing and configuring operating systems, networked and local printers, and business applications
Understanding of basic networking concepts
Comprehensive knowledge of Break Fix
Ability to simplify complex problems and build solutions
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $16.63 - $19.25 / Hourly
Location: Fort Lauderdale, FL
Date Posted: January 4, 2021
Employment Type: Temp to Hire
Job Reference: 01000-0011379705
Staffing Area: Technology u0026 IT