Robert Half Corporation Jobs

Job Information

Robert Half International Help Desk Analyst III in Fort Lauderdale, Florida

Description

This position has the primary responsibility of resolving top tier helpdesk requests, assuming lead roles as part of our project team and of onboarding newly acquired firms, evaluating and installing new hardware and software, as well as traveling to regional offices as needed. In this role, successful candidates need to be organized, energetic, have a strong customer service personality, be well versed and experienced in Windows environments including networking. Prior experience with large scale, complex IT projects and implementations is a must. Ideal candidates will also have Office 365 migration experience. Candidate must be able to work well in a cohesive team and have a drive to grow in knowledge and responsibility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain system availability of critical and non-essential business systems

• Provide customer support through onsite presence and remote access

• Monitor support requests to determine larger-scale issues

• Inform supervisor of any issue out of the scope or skill range of Technician promptly

• Participate, successfully, in the training programs offered to increase the individual’s skill and proficiency related to the assignments

• Review current developments, literature and technical sources of information related to job responsibility

• Ensure adherence to good safety procedures

• Perform other duties as delegated by Technician Supervisor

• Evaluate new technology and provide feedback

• Available on call to respond to emergencies when needed

• Follow federal and state laws, as well as company policies

Requirements

Active Directory

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $23.75 - $27.50 / Hourly

Location: Fort Lauderdale, FL

Date Posted: September 18, 2020

Employment Type: Temporary

Job Reference: 01000-0011379728

Staffing Area: Technology u0026 IT

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