Robert Half Desktop Support Analyst in Fort Lee, New Jersey
Description This role is for someone who excels at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half is looking for, if that sounds like you. The role is with a company in the Healthcare, Hospitals, Social Assistance industry. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is long-term contract / temporary to hire in nature and is based in the Fort Lee, New Jersey, area.
What you get to do every day
Be in contact regularly and effectively with ticket submitters
Offer computer desktop support in accordance with established policies and procedures
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Support, examine, and repair computer systems, hardware, printers, and computer peripherals
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Settle computer problems, and offer suggestions on appropriate action/solutions
Coordinate hardware repairs with the appropriate vendors Requirements - Microsoft Windows experience
Desktop support or related experience
Experience writing procedure manuals, user instructions, business correspondence, and general report writing
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.