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Robert Half International Help Desk Technician in FORT WASHINGTON, Pennsylvania


If you want to work at a growing company, apply for Robert Half Technology's Help Desk Technician job, where you will support local and field users. To be successful in this Help Desk Technician role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Technician role is located in the Fort Washington, Pennsylvania area and is a long-term temporary-to-full-time opportunity.

Key responsibilities

  • Spot recurring technical issues and deploy solutions to address the root of the problems

  • Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Workstation set up

  • New user set up accounts and mobile devices

  • Independently investigate and implement solutions to technical issues

  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally


  • Comprehensive knowledge of Qualifications Bachelors Degree

  • Strong familiarity with Active Directory

  • Microsoft Windows 7, 8, 10 experience

  • IT support ticketing system experience highly valued

  • Basic networking concepts

  • User administration and bug fixing in a client-server environment

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Proven experience in installing and configuring operating systems, networked and local printers, and business applications

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $19.00 - $23.00 / Hourly


Date Posted: October 5, 2020

Employment Type: Temp to Hire

Job Reference: 03720-0011459526

Staffing Area: Technology u0026 IT