Robert Half Corporation Jobs

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Robert Half International Customer Service Representative in FORT WAYNE, Indiana

Description

Opening Available for Customer Service Representative!

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for work in Fort Wayne, Indiana and can work a long-term temporary-to-full-time position, this could be the Customer Service Representative opportunity for you!

Major responsibilities

  • Retrieve and oversee the sending of written business communications

  • Handle incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Contribute accurate, friendly customer service in a timely fashion

Requirements

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong problem solving and analytical skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong customer service and office administrative skills

  • Excellent written, verbal and social communication skills

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Enthusiastic attitude and an engaging businesslike approach

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Adeptness in customer service experience

  • Knowledge of alphanumeric data entry

  • Calendar managements and scheduling appointments experience preferred

  • Switchboard phone (10 -30 lines) experience

  • MS Outlook experience

  • Numeric data entry experience

  • Excellent problem solving skills in Microsoft Office applications

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $11.40 - $13.20 / Hourly

Location: FORT WAYNE, IN

Date Posted: August 20, 2019

Employment Type: Temporary

Job Reference: 01420-0011112085

Staffing Area: OfficeTeam

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