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Robert Half Customer Service Representative in FORT WAYNE, Indiana

Description Join Our Team as a Customer Service Representative!

Further your skills as a Customer Service Representative in the expanding Non-Profit industry through this exciting opportunity at Robert Half. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / contract / temporary engagement, and can work in Fort Wayne, Indiana, this could be the Customer Service Representative position for you!

What you get to do every day

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Organize and route incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

  • Receive and send written business correspondence Requirements - Expertise in switchboard phones from 1-10 lines

  • Customer service experience desired

  • Strong familiarity with data entry

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • achievement oriented, positive attitude and an approach to work rooted in professionalism

  • Proficient with diversified computer software and systems

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to interact effectively with internal and external partners and clients/customers

  • Strong Microsoft Office skills

  • Customer service and office administrative skills

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Sound written and verbal communication skills

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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