Robert Half International Customer Service Representative in FORT WAYNE, Indiana
We're Seeking a Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This Customer Service Representative job is long-term temporary-to-full-time, and located in Fort Wayne, Indiana.
How you will make an impact
Field and send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Manage incoming telephone calls
Strong customer service and office administrative skills
Ability to navigate multiple computer systems and applications
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Excellent communication skills (written and verbal)
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
achievement oriented, positive attitude and an approach to work rooted in professionalism
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
No stranger to performing extensive research to resolve complex customer inquiries
Foundational knowledge in alphanumeric data entry
Report generation experience preferred
Proven knowledge of Microsoft Word
Order entry / data entry experience desired
Well-founded grasp of Accounts Receivable (AR)
Customer service experience experience highly desired
Proficiency in sales
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Salary: $12.00 - $15.50 / Hourly
Location: FORT WAYNE, IN
Date Posted: January 4, 2021
Employment Type: Temp to Hire
Job Reference: 01420-0011630659
Staffing Area: Office u0026 Administrative