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Robert Half Customer Service Representative in FORT WAYNE, Indiana

Description Organization Seeks Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Non-Profit industry through this opportunity at Robert Half. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Fort Wayne, Indiana.

Key responsibilities

  • Give exceptional customer service in a timely fashion

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence

  • Organize and route incoming telephone calls Requirements - Strong proficiency in Excel and other Microsoft Program skills required

  • Excellent computer skills

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Excellent oral and written communication skills

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong customer service and office administrative skills

  • Switchboard phone (1-10 lines) experience required

  • Solid understanding of customer service

  • Data entry experience

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Upbeat, positive attitude and an approach to work rooted in professionalism

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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