Job Information
Robert Half Account Manager in Frankfort, Illinois
Description
We are seeking an experienced Bilingual Account Manager to join our team in the Chemicals Manufacturing industry, based in Frankfort, Illinois. This role involves managing customer accounts, processing applications, and maintaining high levels of customer satisfaction. This position provides a contract to hire employment opportunity, offering long-term potential within our dynamic team.
Responsibilities:
• Assist team members with their workload and provide full desk coverage during their absence
• Serve as the single-point-of-contact for assigned customers, ensuring their needs and expectations are met
• Enter orders on-time and with high accuracy, ensuring timely shipment
• Create and maintain customer profiles in SAP, updating information as required by the customer, Sales and/or the Credit department
• Respond to inquiries from internal and external customers within a set timeframe
• Assist in implementing new or changes to existing Sales and Marketing programs
• Collaborate closely with Sales representatives and other team members
• Handle various projects as assigned by management/team members
• Maintain a high level of accuracy in data entry tasks to avoid errors
• Ensure customer satisfaction is achieved and assist in achieving the company’s set goals for revenue, profit, receivables, on-time and fill-rate, quality, and safety.
Requirements
• Bilingual in Spanish
• A minimum of 3 years of experience in Account Management, specifically within the Chemicals Manufacturing industry
• Proficiency in handling client accounts, ensuring customer satisfaction and retention
• Strong capability in identifying new business opportunities and expanding client base
• Excellent skills in negotiation and closing deals with clients
• Demonstrated ability to work collaboratively with internal teams to meet client needs
• Proficiency in using CRM software and other account management tools
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Proven ability to meet or exceed sales targets
• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .