Robert Half Corporation Jobs

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Robert Half International Help Desk Analyst I in Franklin, Wisconsin

Description Robert Half Technology is hiring for a Help Desk Analyst—the partner is a growing company, and needs someone to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. Located in Franklin, Wisconsin, the Help Desk Analyst opportunity is a long-term temporary-to-full-time role.

Key responsibilities

  • Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

  • Independently investigate and implement solutions to technical issues

  • Assist and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Identify recurring technical issues and propose solutions to address the root of the problems Requirements - 1+ years of prior experience

  • Familiarity with basic networking concepts

  • Background in user administration and bug fixing in a client server environment

  • Experience with IT support ticketing systems

  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications

  • Critical thinking, problem solving, ability to work independently

  • Solid understanding of MS Windows 10

  • Microsoft Office 365 experience preferred

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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