Robert Half International Customer Service Representative in Fredericksburg, Virginia
Growing Company Seeks Customer Service Representatives in Fredericksburg!
Robert Half has an opening for an articulate, highly-skilled Customer Service Representatives to work with a fast-growing company! Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Fredericksburg, Virginia and can work a long-term contract-to-permanent position, this could be the Customer Service Representative opportunity for you!
Your responsibilities in this role
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
Organize and route incoming telephone calls
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Enthusiastic attitude and an engaging businesslike approach
- Knowledge of Customer Relationship Management (CRM) systems, e.g. Salesforce
Excellent problem solving skills in Microsoft Office applications
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong communication skills and able to receive criticism well
Call center experience
Proficiency in Answering Inbound Calls
Experience with Salesforce.com
Customer service experience
Foundational knowledge in Inbound Call Center
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.