Robert Half Employee Success Specialist in Fremont, California
You might be the Customer Service Representative Robert Half is looking for, if you love building solid customer relationships in the growing IT Software industry. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Fremont, California. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.
Finalization of content and delivery of Leader Boost calendar among identified target audiences in FY23
Manage participant queries/escalations/ drive adoption and engagement Identify resources/stakeholder groups and content most relevant for Aspiring People Leaders. Look internally (TX resources) and externally (outside TX- Enablement/external resources) to offer holistic learning experiences.
Identify relevant Leader Boost content/update existing content /integrate new content Update MISs/ templates /other channels of reporting (as needed)
Organize/host Engagement sessions for identified Leaders
Leverage Slack functionalities to help participants build meaningful networks and connections
Celebrate early wins, ensure design pivots basis feedback received for current/future interventions
Delivering Impact - The bigger picture:
Deliver and measure for impact, holistic developmental experiences and exposures for Aspiring People Leaders at scale.
Identify suitable linkages with existing Salesforce systems, processes and practices to amplify impact.
Manage stakeholders within/outside ES for greater adoption and advocacy Explore synergies/possibilities to take the next step - from providing the necessary developmental inputs to ascertaining readiness as a People Leader.
Create a broader engagement plan to bring to life the Salesforce way of People Leadership (by working with Senior Leaders and relevant stakeholders) Refresh, add/ redefine content mapped as part of Leader Boosts with a lens of Equality, Inclusion and accessibility
Measure impact - in line with measures identified in the V2MOM
Relevant experience and expertise in program management at scale. Excellent communication skills
Role-models our Great Characteristics, demonstrating personal accountability, constructive thinking and emotional intelligence
Program Lead - Aspiring People Leader Pathway
Knowledge of Self-directed learning platforms and social learning platforms. Ability to work with local and virtual teams across time zones. Proficiency w.r G-Suite and Slack functionalities would be good to have !
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.