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Robert Half Customer Service / Payroll Rep in Fresno, California


Do you have exceptional communication skills and an interest grow your career? One of our clients is looking to fill an open Customer Service / Payroll Rep position. It is a vital part of the Payroll and Customer Service department team. Based in the Fresno, California area, this position would be needed on a permanent basis. Success in this position includes accurately entering data and reconciling timecards, as well as efficiently distributing paychecks and statements to various individuals and departments. Strong communication skills and effective collaboration with internal team members and outside customers are needed.

Major responsibilities

  • Obtain timesheet approvals by contacting employees via email and phone

  • Provide clerical support by filing, scanning, faxing, photocopying, etc.

  • Train and instruct employees in the proper use of payroll-related systems including entry of timesheets, online access of pay statements, etc.

  • Arrange data into spreadsheets and the payroll system

  • Complete other duties as assigned

  • Retrieve reports as instructed by administering and/or distributing

  • Generate and run custom reports

    Requirements - Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data

  • Prior Payroll software experience preferred

  • Solid understanding of Call Center Customer Service

  • Expertise in customer service

  • Payroll experience

  • Microsoft Excel experience preferred

  • Multi-line Phone Systems experience highly desired

  • Excellent oral and written communication skills

  • 3+ years of previous payroll experience

  • Great attention to detail

  • Enthusiasm when it comes to learning new systems and ideas

  • Highly organized and self-motivated

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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