Robert Half Customer Service Representative in Fresno, California
Opportunities for a Customer Service Representative! Call Yohana Roman for more information 559-312-1064.
Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Fresno, California region temporary employment opportunity.
Your responsibilities in this role
Field and send written business correspondence
Contribute accurate, friendly customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Requirements - Less than one year of experience preferred
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent written, verbal and social communication skills
Proficiency with Microsoft office applications
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Customer service and office administrative skills
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Comprehensive knowledge of customer service
Positive attitude and an engaging businesslike approach
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.