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Robert Half International Customer Service Representative in Fresno, California

Description

Organization Seeks Health Customer Service Representatives! This is an Call Center, paying $13 hourly, training in-office for 3 weeks and then working remotely. Business hours are 5AM - 6PM Monday through Friday. We need Health Customer Service Representatives that have experience answering incoming calls, any kind of medical or pharmacy experience or education, typing speed 35WPM and the ability to learn.

Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-skilled candidate. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This could be the short-term temporary Customer Service Representative position you're looking for, if you can work in Fresno, California!

What you get to do every single day

  • Deliver outstanding, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Organize and route incoming telephone calls

  • Field and send out send written business correspondence

Call OfficeTeam at (559)439-6004 and email Sunshine Pennington - sunshine.pennington@roberthalf.com, Jason Lee - jason.lee@accountemps.com or Daniel Flowers - daniel.flowers@officeteam.com.

Requirements

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Excellent written, verbal and social communication skills

  • Experience performing extensive research to resolve complex customer inquiries

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent computer skills

  • Comprehensive knowledge of customer service

  • Ability to recognize, evaluate, and resolve problems effectively

  • Strong customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $13.00 - $13.00 / Hourly

Location: Fresno, CA

Date Posted: November 11, 2020

Employment Type: Temporary

Job Reference: 00310-0011587529

Staffing Area: Office u0026 Administrative

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