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Robert Half International Customer Service Representative in Ft Worth, Texas

Description Customer Service Representatives might be interested in this opportunity via OfficeTeam, in a dynamic, rapidly changing call center. You might be the Customer Service Representative we're looking for, if you're articulate and highly-skilled, and love building solid customer relationships. This Customer Service Representative position is based in the Ft Worth, Texas region and is a short-term temporary employment opportunity.

Your responsibilities in this role

  • Be a part of business development by by actively cross-selling and referring customers

  • Handle incoming telephone calls

  • Field and send out send written business correspondence

  • Deliver outstanding, friendly customer service in a timely fashion Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent customer service and office administrative skills

  • Microsoft Office experience preferred

  • Strong problem solving and analytical skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Customer service experience

  • Ability to interact effectively with internal and external partners and clients/customers

  • Sound written and verbal communication skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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