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Robert Half Desktop Support Analyst in GENESEO, New York

Description Desktop Support Technician candidates will be interested in Robert Half's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. In this role, you will work with a company in the Service industry. Self-starters with strong problem-solving skills and a passion for working in an innovative environment will thrive in this position. Located in the Geneseo, New York, area, this Desktop Support Analyst role is long-term contract / temporary to hire in nature.

Your responsibilities

  • Supply computer desktop support in accordance with established policies and procedures

  • Coordinate hardware repairs with the appropriate vendors

  • Interact regularly and effectively with ticket submitters

  • Settle computer problems, and offer suggestions on appropriate action/solutions

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements

  • Less than one year of experience is acceptable (open to recent college grads)

  • Strong familiarity with PC skills

  • Solid understanding of PC desktop/workstations

  • PC Hardware experience required

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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