Robert Half Corporation Jobs

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Robert Half Customer Service Representative in GENEVA, Ohio

Description If you're looking for work in a dynamic, rapidly changing call center, this Customer Service Representative opportunity via Robert Half might be for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for a long-term contract / temporary to hire engagement, and can work in Geneva, Ohio, this could be the Customer Service Representative position for you!

Responsibilities

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Organize and route incoming telephone calls

  • Retrieve and oversee the sending of written business communications Requirements - Ability to effectively interact, verbally and in writing

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Experience performing extensive research to resolve complex customer inquiries

  • Customer service and office administrative skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Proven knowledge of Microsoft Excel

  • Well-founded grasp of Microsoft Word

  • Comprehensive knowledge of call centers

  • Command of Answering Inbound Calls

  • Customer service experience preferred

  • Strong familiarity with Call Center Customer Service

  • Experience with manufacturing

  • Critical thinking, problem solving, ability to work independently

  • Enthusiastic attitude and an engaging businesslike approach

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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