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Robert Half Desktop Support Analyst in Germantown, Tennessee

Description You may be interested in the Desktop Support Technician role at Robert Half, if you have the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Germantown, Tennessee, area.

What you get to do every day

  • Coordinate hardware repairs with the appropriate vendors

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Meet regularly and effectively with ticket submitters

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

  • Administer computer desktop support in accordance with established policies and procedures

  • Fix computer problems, and recommend appropriate action/solutions Requirements

  • PC desktop/workstations experience preferred

  • Server experience

  • Deep understanding of routers

  • Comprehensive knowledge of PC skills

  • Desktop support or related experience

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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