Robert Half International Desktop Support Analyst in Germantown, Tennessee
Description Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half Technology's new Desktop Support Technician role. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This Desktop Support Analyst role is long-term temporary in nature and is located in the Germantown, Tennessee, area.
Administer computer desktop support in accordance with established policies and procedures
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Organize hardware repairs with the appropriate vendors
Solve computer problems, and implement appropriate action/solutions
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Interface regularly and effectively with ticket submitters Requirements - Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals
3+ years of desktop support or other related experience
Expertise in Microsoft Windows 10
Deep understanding of PC skills
Solid understanding of Microsoft Exchange Server
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.