Robert Half Customer Service Representative in Germantown, Wisconsin
Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Food & Food Processing field, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This Customer Service Representative position is based in the Germantown, Wisconsin region and is a short-term contract / temporary employment opportunity.
Receive and send written business correspondence
Manage and place incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion Requirements - Supportive, positive attitude with a professional demeanour applied to all tasks
Proven experience going the extra mile to solve complex customer inquiries via extensive research
2+ years of past relevant experience
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Proven computer skills
Critical thinking, problem solving, ability to work independently
Excellent customer service and office administrative skills
Strong communication skills and able to receive criticism well
Foundational knowledge in CRM
Order entry experience desired
Proficiency in customer service
Data entry experience required
Demonstrated ability to interact effectively with internal and external partners and clients/customers
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.