Robert Half Customer Service Representative in Gilbert, Arizona
Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! Articulate, highly-skilled candidates who love building solid customer relationships will be interested in this Customer Service Representative position. This Customer Service Representative position is based in the Gilbert, Arizona region and is a long-term contract / temporary employment opportunity.
What you get to do every single day
You will likely support business development and client referral goals by actively cross-selling and referring customers
Field and send out send written business correspondence
Deliver outstanding, friendly customer service in a timely fashion
Manage incoming telephone calls Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Strong proficiency in Excel and other Microsoft Program skills
Comfort and confidence when interacting with internal and external partners and clients/customers
Customer service and office administrative skills
Strong problem-solving skills
Ability to use multiple computer systems, applications, and utilize search tools to find information
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent oral and written communications skills
Proficiency in Spanish Language
Command of customer service
Spanish Translation experience preferred
Benefits payroll experience
Call Center Customer Service experience
Proven knowledge of HR Payroll System
Well-founded grasp of payroll
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.