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Robert Half International Desktop Support Analyst in GLADWYNE, Pennsylvania

Description In this role, you will need to excel at explaining intricate technical information to the non-technical user. We're looking for driven individuals who are most productive in an active and positive environment. If you think you have these qualities, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be the best fit for this position. This Desktop Support Analyst role is a long-term temporary-to-full-time opportunity based in the Gladwyne, Pennsylvania, area.

Your responsibilities

  • Arrange hardware repairs with the appropriate vendors

  • Rectify computer problems, and suggest appropriate action/solutions

  • Interact regularly and effectively with ticket submitters

  • Supply computer desktop support in accordance with established policies and procedures

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems Requirements - Desktop support or related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • Google Suite experience desired

  • Command of Troubleshoot

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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