Robert Half Customer Service Representative in Glens Falls, New York
Organization Seeks Customer Service Representative!
Robert Half is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Latham, New York Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity.
Offer friendly, accurate customer service in a timely fashion
Handle incoming telephone calls
You will likely support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Critical thinking, problem solving, ability to work independently
Proficiency with Microsoft office applications
Customer service and office administrative skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication skills and able to receive criticism well
Comfort and confidence when interacting with internal and external partners and clients/customers
A consistently positive approach to your work that is rooted in a businesslike professionalism
Coordinating Schedules experience
Strong familiarity with data entry
Comprehensive knowledge of customer service
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
1+ years of past relevant experience
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.