Robert Half International Collections Specialist in Grand Rapids, Michigan

Collections Specialist Are you seeking an exciting career in accounts receivable and collections? A growing company is seeking a Collections Specialist for a temporary to full-time opportunity. The Collections Specialist will make outbound calls from a call list for business to business collections and will take payments over the phone and work with cash applications. Collections Specialist candidates who are natural leaders driven by a strong sense of accomplishment with backgrounds in accounting, finance or business administration are most likely to succeed in this position. Call Accountemps today and ask for Ariane Bishop at 616.454.5200 or email her directly at

Key responsibilities

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Record all customer payments to the correct reports

  • Ensure the processing of payments

  • Process bankruptcy filings correctly when received

  • Take care of inbound and outbound collections calls and correspondence

  • Update customer files to ensure data integrity

  • Head all billing and reporting activities in response to deadlines

  • Abide by all Federal Fair Credit Reporting Act rules and regulations

  • Be able to effectively analyze and make decisions on customer accounts

  • 2 or more years of prior high volume collections experience

  • AA or BS/BA in Accounting preferred

  • Excellent verbal and written communication skills

  • Prior experience using accounting software

  • Knowledge of commercial collections

  • Strong familiarity with Microsoft Excel

  • Customer service experience

  • Cash applications experience desired

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine's list of "World's Most Admired Companies" since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

Contact your local Accountemps office at 888.670.5403 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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