Robert Half PC Technician in GRANDVILLE, Michigan
Description Build your career in the IT Consulting industry as a PC Technician through Robert Half. The role is designed for a proficient problem-solver who is great at explaining complicated issues both technically and non-technically. If you are a self-starter and enjoy solving problems and working in a positive, dynamic environment, then we want to hear from you! For the permanent PC Technician role, you will be positioned in the Grandville, Michigan, area.
How you will make an impact
Ensure sound electronic data records by adhering to company quality standards
Arrange for repairs through the appropriate vendors
Document all daily data communication transactions, issues and solutions or installations
Own and execute technology implementation projects
Diagnose, restore, rebuild, and refurbish computer hardware, such as PCs, laptops, monitors, servers, and additional IT equipment
Manage equipment inventory, collaborating on purchases as needed
Disassemble, pack, move and set up/install on site
Take down, box and ship equipment that is outdated
Own imaging and preparation of new computers
Install, troubleshoot and repair printers
Interface with ticket submitters regularly and effectively
Provide support for functionality testing and end users
Handle data transfers from PC to PC and troubleshoot software/hardware along with break/fix Requirements - CompTIA A+ certification obligatory
An understanding of networking such as switching and routing is highly valued
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Attention to detail and ability to follow standard procedures is a requirement
2+ years of experience with PC and Mac hardware and software, and an understanding of TCP/IP, DNS, DHCP, LAN, and WAN
Ability to multitask efficiently and prioritize work
Customer Support experience
Expertise in Deskside Support
Foundational knowledge in Technical Support
Deep understanding of Desktop Support
Proven flexibility to adapt to changes in procedures and job assignments
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.