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Robert Half International Customer Service Representative in GREELEY, Colorado

Description

Are you looking for work via OfficeTeam? You might be interested in this Customer Service Representative position in a dynamic, rapidly-changing call center. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This long-term temporary Customer Service Representative position could be for you, if you're available to work in Greeley, Colorado.

Your responsibilities in this role

  • Field and send out send written business correspondence

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion

  • Manage incoming telephone calls

Robert Half offers qualified U.S. temporary professionals and their dependents access to various benefit options through The American Worker, including multiple Medical plans, Dental, Vision, Short-Term Disability, Life, Accidental Death and Dismemberment (AD& D) and Critical Illness & Accident coverage.

Requirements - Strong computer skills including customer database systems

  • Enthusiastic attitude and an engaging businesslike approach

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Experience with Cash Drawers

  • Data entry experience preferred

  • Well-founded grasp of Cash Payments

  • Proficiency in numeric data entry

  • General familiarity with Credit Card Payments

  • Proven knowledge of Cash Handling

  • Comprehensive knowledge of customer service

  • Foundational knowledge in switchboard phones from 1-10 lines

  • Experience with Microsoft Office required

  • Strong communication and social skills and able to receive criticism well

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Excellent customer service and office administrative skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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