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Robert Half Desktop Support Analyst in Green Bay, Wisconsin

Description You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half has a Desktop Support Technician role with a company in the Healthcare/NHS industry that may be the position for you, if that sounds like you. If you are a motivated candidate with effective problem-solving abilities, we encourage you to apply. This Desktop Support Analyst position, which is a long-term contract / temporary to hire opportunity, is located in the Green Bay, Wisconsin, area.

What you get to do every day

  • Organize hardware repairs with the appropriate vendors

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Fix computer problems, and recommend appropriate action/solutions

  • Supply computer desktop support in accordance with established policies and procedures

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Interact regularly and effectively with ticket submitters Requirements - 5+ years of desktop support or other related experience

  • General familiarity with Laptop Images

  • PC desktop/workstations experience preferred

  • Microsoft Office 365 experience

  • Intune experience desired

  • Well-founded grasp of Desktop Hardware

  • Active Directory experience required

  • Proven knowledge of Desktop Application

  • Deep understanding of Microsoft SCCM

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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