Robert Half Customer Service Representative in Greensboro, North Carolina
Description Robert Half is currently working with a client seeking a Loan Servicing Support Specialist. The Loan Servicing Support Specialist will be responsible for supporting the processing and servicing of loans. Tasks will include necessary processes to maintain accurate system records, payment postings, legal documents, and customer communication. If you are a detail-oriented, organized, and driven individual this is the Loan Servicing Support position for you!
Your responsibilities in this role
Research misapplied or missing loan payments
Manage customer inquiries via telephone and email efficiently and accurately, including generating loan payoff letters
General loan maintenance, which may include modifications, extensions and required changes in core processing system
Respond to credit reporting disputes and correct credit reporting errors
Arrange escrow payments for property taxes, insurance, and association dues
Own the review of loan documentation for accuracy and completeness
Processes adjustments on loans, advances, and payments Requirements - Proficiency with Microsoft Office applications
Critical thinking and problem-solving skills as well as high attention to detail
Excellent communication and organizational skills
Ability to work in a compliance driven and highly confidential environment
High school diploma or equivalent required (AA/BA/BS in Accounting, finance or economics preferred)
Qualified candidates in urgent need of employment, may want to consider this role and contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.