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Robert Half Remote Customer Service Representative in Greensboro, North Carolina


Robert Half is seeking out candidates with outstanding skills for a Remote Customer Service Representative with one of its Fortune 500 Healthcare Partners.

The Remote Customer Service Representative will is responsible for handling in-bound phone calls professionally while providing excellent customer service.

Job Description: Verifying patient eligibility, coordinating benefits, and determining patient coverage/responsibility for services including, but not limited to primarily major medical insurance benefits verification, complex insurance plan verification and high-volume plans.


In addition to the above, the Remote Customer Service Representative must hold the following:

· High School diploma or equivalent (GED)

· 2 years of experience in a call center environment i.e., administrative customer service claims etc. using phones and computers as the primary job tools

· Ability to communicate clearly and concisely (verbally and written)

· Strong computer skills are required, including but not limited to knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

· Ability to learn new computer applications quickly and toggle between multiple systems

· Proficient conflict management skills to resolve issues in a stressful situation

· Prior health care experience Behavioral Health knowledge preferred

If you are interested in this opportunity, please apply with a copy of your most updated resume for consideration.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

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