Robert Half Customer Service Representative in GREENVILLE, Ohio
Greeneville Appraisal Company looking for a Customer Service Representative to start immediately. Customer Service Representative will be responsible for handling inbound calls from clients, managing escalated calls, troubleshooting escalated calls, updating client requirements, assisting with onboarding new clients and assisting with other duties as needed. The issues that this person will be assisting clients with could be procedural, external, internal or the subject of property location. The ideal candidate will be self-motivated, will enjoy being on the phones and will be very customer service oriented! This is a contract-to-hire opportunity working full-time hours, Monday - Friday, 9:00am - 6:00pm.
Requirements - Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Excellent verbal, written, and social communication skills
Strong customer service and office administrative skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
A consistently positive approach to your work that is rooted in a businesslike professionalism
Knowledge of Assist Customers
Customer service experience desired
Proficiency in data entry
Proficiency with Microsoft Office applications
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Ability to simplify complex problems and build solutions
Demonstrated experience performing extensive research to resolve complex customer inquiries
Excellent computer skills
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.