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Robert Half Desktop Support Specialist in Greenville, South Carolina

Description

Job Description:

We are seeking a skilled Desktop Support Specialist to join our team in Greenville, SC. The ideal candidate will provide technical assistance and support for desktop computers, laptops, printers, and other end-user devices. This includes diagnosing and resolving hardware and software issues, installing and configuring software applications, and assisting with IT infrastructure projects.

Key Responsibilities:

  • Provide technical support for desktop computers, laptops, printers, and other end-user devices.

  • Diagnose and resolve hardware and software issues in a timely manner.

  • Install, configure, and upgrade operating systems and software applications.

  • Set up and configure new computers, laptops, and mobile devices for end-users.

  • Troubleshoot network connectivity issues and assist with basic network configurations.

  • Respond to help desk tickets and service requests in a timely and professional manner.

  • Document support activities, solutions, and procedures for knowledge sharing and reference.

  • Collaborate with other IT team members to ensure smooth operation of IT systems and services.

  • Provide training and guidance to end-users on IT-related topics and best practices.

    Requirements

Requirements:

  • Associate or Bachelor's degree in Computer Science, Information Technology, or related field.

  • Proven experience as a Desktop Support Specialist or similar role.

  • Strong knowledge of Windows and macOS operating systems.

  • Experience with desktop hardware troubleshooting and repair.

  • Proficiency in Microsoft Office applications and other common software packages.

  • Familiarity with remote desktop support tools and techniques.

  • Excellent communication and customer service skills.

  • Ability to work independently and prioritize tasks in a fast-paced environment.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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