Robert Half Desktop Support Analyst in GREENWICH, Connecticut
Description Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users? You might be interested in Robert Half's new Desktop Support Technician role. This is a Commodities House industry job. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a full-time opportunity based in the Greenwich, Connecticut, area.
Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
Be in contact regularly and effectively with ticket submitters
Supply computer desktop support in accordance with established policies and procedures
Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Coordinate hardware repairs with the appropriate vendors Requirements - Comprehensive knowledge of PC desktop/workstations
Proficiency in PC skills
Knowledge of PC Hardware
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.