Robert Half Desktop Support Analyst in GREENWICH, Connecticut
Description If you're looking for work as a Desktop Support Technician, and have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, you might be right for Robert Half's new job opening. You will have the opportunity to work with a company in the Investment Management/Companies industry in this role. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a short-term contract / temporary opportunity, is located in the Greenwich, Connecticut, area.
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Interact regularly and effectively with ticket submitters
Rectify computer problems, and suggest appropriate action/solutions
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Arrange hardware repairs with the appropriate vendors
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Provide computer desktop support in accordance with established policies and procedures Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Foundational knowledge in PC desktop/workstations
Knowledge of Nortel
Solid understanding of NCR
Proficiency in PBX-PABX
PC Hardware experience
Desktop support or related experience
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.