Robert Half Corporation Jobs

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Robert Half Customer Service Rep. I in Hanover, Maryland


Growing Company Seeks Remote Customer Service Representative with EST hours!

Robert Half is seeking an articulate, highly skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This Remote Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity.


  • Retrieve and oversee the sending of written business communications

  • Offer friendly, accurate customer service in a timely fashion

  • Receive and place telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

    Requirements - Strong customer service and office administrative skills

  • Strong proficiency in Excel and other Microsoft Program skills

  • Training experience

  • Comprehension of Microsoft Office Suites

  • Microsoft Word experience highly desired

  • Prior experience with complaints

  • Strong familiarity with Microsoft Excel

  • General familiarity with About Time

  • Quality experience with internet

  • Experience with Customer Support

  • Good understanding of Claim Administration

  • Previous experience working with Microsoft Access

  • Data entry experience required

  • Experience with A Plus

  • Solid understanding of customer service

  • Proven knowledge of Email Correspondence

  • Proficiency in APISCS Certification

  • Expertise in call centers

  • Wide ranging experience with billing

  • Practical knowledge of Workstation Support

  • Earlier work involving Merchandising

  • Hands-on experience with Adjustments

  • Solid understanding of Technical Issues

  • Skills in Microsoft PowerPoint

  • Solid understanding of Interpersonal Skills

  • Well-founded grasp of Microsoft Outlook

  • Foundational knowledge in Written Communication

  • Excellent problem-solving skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent oral and written communications skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Supportive, positive attitude with a professional demeanour applied to all tasks

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information.

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