Job Information
Robert Half Bilingual Client Services Coordinator in Harrisburg, Pennsylvania
Description
The Client Services Coordinator will drive growth by delivering exceptional customer service to our clients and caregivers. Duties will include sourcing and staffing caregivers, developing client and caregiver relationships, and managing schedules. This position will include frequent communication in Spanish with clients- Bilingual candidates are encouraged to apply!
Responsibilities:
• Drive business growth through staffing caregivers to provide quality home care
• Manage coordination of care for AmeriBest Home Care clients
• Deliver exceptional and compassionate customer service and problem resolutions
• Source and recruit caregivers as needed to meet client service requests
• Communicate effectively with clients, caregivers, referral sources and managed care organizations
• Be a team player with all AmeriBest departments
• Prepare reports as requested
Requirements
Qualifications:
• Associate degree or equivalent work experience preferred
• Prior experience in customer service, sales, recruiting, and/or management preferred
• Prior experience within the home health care industry preferred
• Excellent verbal and written communication skills
• Able to prioritize daily tasks and handle multiple responsibilities
• Sense of urgency and adaptability to changing priorities
• Demonstrated record of goal achievement and responsibility
• Able to build and maintain strong relationships with caregivers, clients, managed care organizations and referral sources
• Strong computer skills; HHAeXchange experience preferred
• Enjoy working in a multi-cultural environment
• Bilingual (Spanish & English speaking) preferred
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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