Robert Half Desktop Support Analyst in HARRISBURG, Pennsylvania
Description You'll succeed in this position if you excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If so, Robert Half has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be preferred for this position. This Desktop Support Analyst role is long-term contract / temporary in nature and is based in the Harrisburg, Pennsylvania, area.
How you will make an impact
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Fix computer problems, and recommend appropriate action/solutions
Curate records of daily data communication transactions, issues and remedial actions taken or installation activities
Coordinate hardware repairs with the appropriate vendors
Communicate regularly and effectively with ticket submitters
Deliver computer desktop support in accordance with established policies and procedures Requirements - Desktop support or related experience
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Proficiency in Microsoft SCCM
Microsoft experience required
Comprehensive knowledge of Basic Troubleshooting
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.