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Robert Half Desktop Support Technician in HARTFORD, Connecticut

Description There is an opening for a Desktop Support Technician at Robert Half, for candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format. If you are an articulate problem solver who loves to work in a challenging and positive environment, this may be the Desktop Support Technician role for you. This Desktop Support Analyst role is a short-term contract / temporary opportunity based in the Hartford, Connecticut, area.

Your responsibilities in this role

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Rectify computer problems, and suggest appropriate action/solutions

  • Interface regularly and effectively with ticket submitters

  • Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals

  • Organize hardware repairs with the appropriate vendors

  • Deliver computer desktop support in accordance with established policies and procedures Requirements - Desktop support or related experience

  • Ability to write reports, business correspondence, user instructions, and procedure manuals

  • Command of Basic Network Troubleshooting

  • Solid understanding of MS Windows 10

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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