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Robert Half International Customer Service Representative in Hartland, Wisconsin

Description If you're looking for work as a Customer Service Representative, this position via OfficeTeam in the IT Software field, situated in a dynamic, rapidly-changing call center, might be for you! Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a long-term temporary-to-full-time engagement, and can work in Hartland, Wisconsin, this could be the Customer Service Representative position for you!

Major responsibilities

  • Organize and route incoming telephone calls

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Field and send written business correspondence Requirements - 1+ years of past relevant experience

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Ability to navigate multiple computer systems and applications

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Advanced Microsoft Office skills

  • Excellent communication and organizational skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Customer service and office administrative skills

  • Comprehensive knowledge of call centers

  • Call Center Operations experience

  • Proficiency in Call Center Customer Service

  • Knowledge of Call Center Customer Service

  • Experience with Administrative Assistance

  • success driven attitude and an engaging businesslike approach

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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