Robert Half International Customer Service Representative in Hartland, Wisconsin
Description If you're looking for work as a Customer Service Representative, this position via OfficeTeam in the IT Software field, situated in a dynamic, rapidly-changing call center, might be for you! Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. If you're looking for a long-term temporary-to-full-time engagement, and can work in Hartland, Wisconsin, this could be the Customer Service Representative position for you!
Organize and route incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence Requirements - 1+ years of past relevant experience
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Ability to navigate multiple computer systems and applications
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Advanced Microsoft Office skills
Excellent communication and organizational skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Customer service and office administrative skills
Comprehensive knowledge of call centers
Call Center Operations experience
Proficiency in Call Center Customer Service
Knowledge of Call Center Customer Service
Experience with Administrative Assistance
success driven attitude and an engaging businesslike approach
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.